LastPass Not Working on iPhone? Here's How to Fix It

Is LastPass not working on your iPhone? Discover quick fixes for app crashes, autofill issues, login errors, and more in this easy troubleshooting guide.
May 24, 2025
LastPass Not Working on iPhone? Here's How to Fix It

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If you're having trouble with LastPass not working on iPhone, you're not alone. Many users experience occasional glitches with the LastPass mobile app, such as login issues, autofill not functioning, or the app crashing unexpectedly. In this guide, we’ll cover the most common reasons why LastPass may not work properly on your iPhone and provide step-by-step solutions to get it back up and running.

Common Issues With LastPass Not Working on iPhone

Here are some of the most reported problems when LastPass is not working on iPhone:

  1. Autofill Not Working
    Passwords aren’t automatically filling in apps or Safari.

  2. App Crashes or Freezes
    The LastPass app closes unexpectedly or becomes unresponsive.

  3. Login Failures
    Trouble logging in, even with the correct master password.

  4. Face ID or Touch ID Not Responding
    Biometric authentication not functioning properly.

  5. Vault Not Syncing
    New passwords or entries don’t appear after syncing.

Solutions for LastPass Not Working on iPhone

If you're experiencing any of the above problems, try the following solutions:

1. Update the LastPass App

Make sure you are using the latest version of the LastPass app:

  • Open the App Store.

  • Go to your profile and scroll down to check for updates.

  • Tap “Update” next to LastPass if available.

2. Enable Autofill in iOS Settings

If autofill isn't working:

  • Go to Settings > Passwords > Password Options.

  • Enable AutoFill Passwords.

  • Select LastPass as your default provider.

3. Reinstall the App

If the app is crashing or unresponsive:

  • Delete the LastPass app from your iPhone.

  • Reinstall it from the App Store.

  • Log back in using your master password.

4. Check Face ID or Touch ID Settings

For biometric login issues:

  • Go to Settings > LastPass and enable Face ID or Touch ID if it’s not already on.

  • Ensure biometric access is enabled within the LastPass app settings as well.

5. Reset Network Settings

Sometimes network issues can cause syncing problems:

  • Go to Settings > General > Transfer or Reset iPhone > Reset > Reset Network Settings.

  • Note: This will erase saved Wi-Fi passwords.

6. Force Close and Restart the App

  • Swipe up from the bottom of the screen (or double-tap the Home button).

  • Find LastPass and swipe it away.

  • Reopen the app and try again.

When to Contact Support

If none of these solutions fix LastPass not working on iPhone, it might be time to contact LastPass customer support. Be sure to include:

  • Your iPhone model and iOS version

  • A description of the issue

  • Steps you've already tried

Prevent Future Issues

To avoid LastPass not working on iPhone in the future, follow these tips:

  • Keep the app and iOS updated regularly.

  • Avoid using conflicting apps that control autofill or passwords.

  • Restart your phone periodically to keep it running smoothly.

Conclusion

When LastPass is not working on your iPhone, it can be a frustrating experience—especially if you rely on it daily. Fortunately, most problems can be resolved with simple fixes like updating the app, adjusting settings, or reinstalling. With this guide, you'll be back to managing your passwords securely and conveniently in no time.

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